You’ve got questions, we’ve got answers.

Understandably, you may have some questions. We’re confident that we have the answers for you in our frequently asked questions section below. If however you can’t find the answer you’re looking for please feel free to contact one of our friendly advisers.

General

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How do I start?

That’s easy, start by getting in touch with our team of expert financial advisers. Get in touch.

Does it cost to use a financial adviser?

No. For 99% of our clients, it costs them nothing to use us as their financial advisers. All the main banks and insurance providers pay us a commission based on the size of your mortgage or policy. And in case you’re wondering, there’s no price or rate difference passed on from the bank or insurance provider (or added on by us) if you use a Float adviser.

What’s the difference between a mortgage broker and a financial adviser?

Nothing. They’re the same. A ‘mortgage broker’ is the colloquial term for a ‘financial adviser’. At Float we’re happy to be called either.

Are all mortgage brokers created equal?

The short answer is no. Skill, experience, and quality of service aside, a lot of brokers in New Zealand are remunerated based on the commission they earn. These “Commission Only” brokers quite often gently (or not so gently) push clients towards the banks that pay them a higher upfront commission – talk about a conflict of interest.

Mortgages

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Why do I need a financial adviser? Can’t I just deal directly with the bank?

Simply put, using a financial adviser makes your life better and easier. Not all banks offer the same deals. A financial adviser knows every banks’ individual policies and will know which one is the best financial fit for you. Plus we do all the work and liaise with the banks, so you can forget about being on hold, and instead focus on catching up with friends and family (or just get a few extra hours of sleep).

How much can I borrow to buy a home?

Click here to calculate your current borrowing capacity: How much can I borrow?

How long does the mortgage approval process take?

This depends. Once the bank has all the information they need, their standard turnaround time is around 5-10 working days. However we can use a few tricks of the trade to speed things up if you need a quick result. Don’t waste anytime and get in touch today

Are all mortgage brokers created equal?

The short answer is no. Skill, experience, and quality of service aside, a lot of brokers in New Zealand are remunerated based on the commission they earn. These “Commission Only” brokers quite often gently (or not so gently) push clients towards the banks that pay them a higher upfront commission – talk about a conflict of interest.

Insurance

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What is personal insurance?

Personal insurance is like your reserve parachute. If you or your partner can no longer work because of illness, injury, or even worse, your personal insurance will kick in to help pay the bills. Life, Income Protection, or Trauma and Health Insurance can help secure your family’s future. Insurance information.

Do I need insurance?

If you have a mortgage to service, or your family relies on you to provide for them, you should definitely chat with our insurance team to see what options may suit you.

Doesn’t ACC and the Government take care of me if something happens?

ACC will only cover you for accidents (in principle), and they only cover up to 80% of your current income. So if you’re not working when you get injured, or self-employed and just starting out, you might find yourself in a tight spot. On top of that, the public health system, while great, can be prolonged and not all medical treatments are funded by the government. Having the option to go private with fully-funded insurance can make a massive difference for you and your family.

Kiwisaver

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What should I be doing with my Kiwisaver?

It’s a good idea if your kiwisaver fund matches your financial goals. Your goals often change over your lifetime so it’s always good to review how much risk you’re willing to accept and make sure your kiwisaver fund and provider are still the right fit for you.

About Float

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How are Float financial advisers remunerated?

All Float financial advisers are full time employees and paid a salary. So they don’t personally receive higher earnings to place a client with a certain lender or insurer.

Ready to take your business to the next level? Talk to the Float Financial team now.

Contact us

Talk to the team today on: 0800 356 288

You can find us at: Level 1, 359 Onehunga Mall, Onehunga. Auckland